TERMS AND CONDITIONS
*Terms and Conditions apply.
Subject to availability. By clicking on the 'Confirm Booking' button, you agree to the following terms and conditions.
Reservations are subject to availability and actual pricing at the time of booking
Any verbal quote given is an estimate only of price, which will be subject to written advice on confirmation of reservation.
All accommodation bookings must be guaranteed at the time of reservation by provision of Valid Credit Card details
By providing valid credit card details, you warrant that you have the authority to use the credit card and you authorise Kimo Estate Holdings to charge the cost of your booking to the credit card in the case of cancellation or no show penalties as detailed below.
50% Payment Required 21 Days out from booking on the card provided and the remaining 50% 10 days prior to your stay in line with our cancellation policy
All reservations will be confirmed by email
All bookings are non-transferable and are not able to be on-sold.
Reservations are required to be in the name of a person occupying the room.
There will be NO refunds if your stay is cut short for any reason
Refunds may be provided if we are able to rebook the accommodation, a written request is required and any refund is at the discretion of Kimo Estate Holdings
CHECK IN AND CHECK OUT
Standard check- in time is 2.00pm. The name of the booking (or nominee) must be the person checking in.
Standard check- out time by 10.30am.
Please notify in the event of late arrival.
GENERAL TERMS AND CONDITIONS
Prior to arrival, guests will be required to provide a valid credit card to cover any incidental charges
Damage, breakages, theft, and losses are the responsibility of the person named in the booking during their stay. In the event of major damages, a daily room tariff equal to the daily tariff that we would charge if the room was available to be let or any other rate that may be agreed to by the management, in accordance with business demand on the day, until the said room has been returned to its saleable condition
Additional cleaning fees may apply as required
The consumption of drugs in rooms is strictly prohibited and may result in termination of booking, dismissal of guest without a refund and legal prosecution
Smoking is not permitted at any time in any of our accommodation. An additional $200 cleaning fee will be charged.
Pets are only allowed in Windies and Daleys cottages by request.
The number of guests must not exceed the number stated on the booking confirmation notice or subsequently agreed in writing or email.
Lost or stolen keys will incur a $200 fee. Attempts will be made to contact the guest who will be given the opportunity to return keys taken. Failure to do so will result in the fee being charged to their credit card.
Room degradation (such as vomit, bodily wastes) a $200 cleaning fee will be charged, plus any professional floor cleaning charges at cost, plus a daily room tariff equal to the daily tariff that we would charge if the room was available to be let or any other rate that may be agreed to by the management, in accordance with business demand on the day, until the said room has been returned to its saleable condition
The breach of any of the above conditions may result in immediate termination of rental and charges
Zero tolerance party policy.
In the interest of quiet enjoyment and respect for all guests at the motel, a no party policy applies to all guests staying at the property.
Guests are expected to be respectful of other guests at all times
MARKETING AND ADVERTISING
The use of Kimo Estate for marketing or advertising is by written agreement only with the Directors of Kimo Estate Holdings Pty. Ltd. Kimo Estate reserves the right to cancel accommodation or seek compensation for the use of our property or seek removal of unapproved usage of our properties. Damages will be sought for commercial deals that are affected by the unauthorised usage of our accommodation in advertising or marketing. This includes 3rd party arrangements.